TAT-4-6 Business Days
The stuff we have to tell you:
Each item is made to order, that means we don’t accept cancellations or refunds.
Any mistakes or issues? We must be contacted at aekreations2@gmail.com within 3 business days of delivery at which point we will find a solution that best suits us and you. we do not provide refunds but will remake a defective item. If an item is returned to us for a wrong address, return to sender etc. the buyer will be responsible for paying the reship fee of $6.00
No refunds will be issued. Please keep in mind all items are unisex sizing unless specified, when ordering bleach items each item will vary with the bleach pattern and secondary colors.
All will be relatively the same but it’s possible the colors will vary due to oxygen, sunlight, dye batch and fabric.
Tie dye will also vary because each item is hand dyed so no two shirts will be exact. We use multiple printing options, sublimation, screen print, puff print, and sometimes fabric paint.
We can be reached at: aekreations2@gmail.com if you do not contact me via email I may not see the message.
ATTENTION: almost 85% of our items are bleached or dyed and are laundered before they are sent out to our customers. We recommend you wash the item after you receive it, to make sure no detergent allergies happen.
Laundering Instructions:
-Turn garment inside out
-Machine Wash Cold
-Do not Dry clean
-Do not Bleach or Iron
Hang Dry or Low Heat
-No Fabric Softner
(Dryer sheets are OK)
ATT: Do not dry Puff Prints (Hang dry only)
Tumblers:
both epoxy and sublimation are not to be put in the dishwasher or soaked in water. Gently hand wash and dry.
Silicone Bead wristlets and Lanyards can be wiped with a wet rag with mild soap only.
Business days are considered Monday thru Friday. excluding holidays.
Just a note: we pretty much work 7 days a week, we will most likely check e-mails and social media on the weekends and may get back to you, but weekends are not considered business days just in case we actually get to take a break lol
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from aandekreations.com.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at aekreations2@gmail.com